What We Collect and Why We Use It
When you register, we collect the details you provide — name, email, mobile number and, where required by applicable law, identity verification documents. Every time you transact through GCash, Maya or InstaPay, we log the reference number, amount and timestamp so we can match your deposit
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or withdrawal to the correct account wallet. We do not store your e-wallet PIN or full card number at any point. Session data — device type, browser, IP address — is collected automatically to keep your account secure and to detect unusual login attempts. If you
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contact support, your messages and chat logs are kept on file so the next agent you speak with has the full context of your issue. We share data only where local law requires it or where a third-party payment processor needs it to complete your transaction.
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We do not sell your personal information to advertisers or data brokers. Retention periods follow what applicable Philippine regulations require; once data is no longer needed, we delete or anonymise it. Players in Cagayan de Oro and elsewhere in the Philippines have the same rights under
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this policy — access, correction and deletion — regardless of which device or browser they use to reach the lobby.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.